Charter Medical’s Innovation Hub Joins Innovation Quarter

Mar 28, 2024

By Jay Collins, MBA, CAPM®, Product Manager, Charter Medical

WINSTON-SALEM, N.C. — March 27, 2024 — Winston-Salem-based Charter Medical announced today it has established its new Innovation Hub in downtown Winston-Salem’s Innovation Quarter.

The Innovation Hub features a state-of-the-art lab space where single-use studies for freezing, transportation, and protection will be performed to support the biopharma industry’s cold chain logistics process. Charter’s single-use engineering team continues to focus their decades of expertise on material development, performance, and analysis to support the development of critical therapies.

Charter Medical Innovation Hub Ribbon-cutting Ceremony

Charter Medical joins the Innovation Quarter’s growing roster of biotechnology companies focused on solutions in the regenerative medicine space. Located at One Technology Place, the Innovation Hub will serve as Charter’s downtown location. Charter’s company headquarters, located 10 miles away on West Point Boulevard, employs over 160 full-time workers.

One Technology Place is a 100,000 sq. ft. building outfitted with lab and office space designed for researching, developing and scaling the most innovative healthtech solutions.

“We are excited to expand Charter Medical’s footprint to downtown Winston-Salem to support our customers’ needs to accelerate the commercialization of advanced therapies for improving patient care,” said Jeff Robertson, Charter Medical President. “We look forward to expanding our services and capabilities to support our growing customer base and the thriving Innovation Quarter ecosystem of regenerative medicine. This location affords us the ability to recruit from the growing pool of talent and utilize the array of amenities that are curated for tenants of the innovation district.”

The opening of the Charter Medical Innovation Hub in the Innovation Quarter continues a steady line of companies in the regenerative medicine and cell therapy space that have been attracted downtown thanks to initiatives driven by the Wake Forest Institute for Regenerative Medicine (WFIRM) and the RegenMed Development Organization (ReMDO), which, together with Innovation Quarter, make up the RegenMed Hub in downtown Winston-Salem.

“We are thrilled about Charter Medical’s expansion into Innovation Quarter, said Isaac Perry, Head of Biotech and Life Science Ecosystem Development for Innovation Quarter and Greater Winston-Salem, Inc. “They bring deep strategic expertise in emerging biotechnology and have the opportunity to play a critical role both in leading and supporting ecosystem growth and RegenMed Hub partners. Their investment into this district is affirming of Innovation Quarter’s value proposition, and we are so excited to have them grow with us.”

One of the fastest growing intersections of biotechnology innovation and business in the nation – the RegenMed Hub – can be found in the bustling downtown Winston-Salem where WFIRM, the world’s largest regenerative medicine research facility, anchors the south end of the Innovation Quarter district, which is focused on research, biomedical science education, and business.

This hub brings together and draws upon the resources and talent available through the Innovation Quarter and includes regenerative medicine focused entities such as ReMDO and Charter Medical that are dedicated to advancing the field nationwide. A number of regenerative medicine start-ups and established companies already operate in the RegenMed Hub and the region, offering expansive resources for entrepreneurs and life science professionals.

About the Innovation Quarter
Innovation Quarter (www.innovationquarter.com), is a vibrant, mixed-use innovation district located in downtown Winston-Salem, North Carolina. Anchored by Wake Forest University School of Medicine, Innovation Quarter is home to a community of more than 4,500 workers in 115 companies and four other institutions of higher learning where almost 2,000 degree-seeking students come to learn every day. In addition to more than 1,100 residential units, the Innovation Quarter also features a dynamic urban park, publicly accessible greenway and free community events that make this a true “Live.Work.Learn.Play” community. It is a founding member of the Global Institute on Innovation Districts (GIID) and was named a “Best Practice in Creating Integrated Places” by GIID for its work in intentional placemaking.

Charter Medical
Charter Medical, LLC specializes in designing and manufacturing standard and custom single-use technologies for the advanced therapy, bioprocessing, and blood management markets. For more than 30 years, Charter Medical—an ISO 13485/NSAI certified and FDA registered company—has been providing high-quality, innovative solutions that continue to help industry-leading biopharmaceutical companies bring advanced, life-saving therapies to market. For more information, visit www.chartermedical.com.

Greater Winston-Salem, Inc. supports Winston-Salem and Forsyth County’s economic growth through initiatives in economic recruitment and retention, talent and workforce development, advocacy, and entrepreneurial programming. We are committed to bringing an innovative mindset and collaborative efforts to initiatives that develop a vibrant community that’s good for business growth and sustainability. Our efforts are informed by our 2030 Vision: to be the top mid-sized city in the Southeast, to be a more equitable community, and to be the best place to raise a family. Learn more at winstonsalem.com.

For inquiries, please contact:
Brian Torrence
Communications Manager
brian.torrence@solesis.com

Enabling Closed-System Bioprocessing With Single-Use Technologies

Specifically, single-use technologies can support numerous bioprocessing steps, including:

  • Aseptic connections between seed trains, bioreactors, and process equipment
  • Buffer preparation and storage using customized bag and tubing assemblies
  • Cell culture media preparation and storage in ready-to-use sterile containers
  • Drug product formulation, containment, and storage prior to filling and packaging
  • Drug substance containment, freezing, and storage for intermediate and bulk biologics
  • Pre-Use Post-Sterilization Integrity Testing (PUPSIT) assemblies that allow manufacturers to verify filter integrity before processing product while maintaining a closed, sterile fluid pathway
  • Sampling operations that enable safe, sterile process monitoring without exposing product

By enabling closed fluid pathways throughout these operations, single-use solutions help manufacturers improve sterility while reducing facility complexity and cleaning requirements often associated with traditional stainless steel-based processes.

How Custom Single-use Solutions Support Upstream Bioprocessing

Upstream bioprocessing encompasses all activities associated with cell line expansion, media preparation, seed train development, and bioreactor cultivation. The objective is to create optimal conditions for cells to grow and generate the desired therapeutic product.

Custom single-use solutions can support a wide range of upstream applications, including:

  • Cell culture media preparation and storage
  • Buffer preparation and hold operations
  • Seed train transfer assemblies
  • Bioreactor feed systems
  • Harvest transfer systems
  • Sampling systems
  • Manifold assemblies

Custom solutions are particularly valuable because they can be designed around specific process requirements, equipment interfaces, facility layouts, and scalability objectives. Integrated tubing, connectors, filters, sensors, and containers (featuring different geometries, if required) can be configured into a single, ready-to-use closed-system assembly that reduces operator intervention and streamlines workflow execution.

How Custom Single-use Solutions Support Upstream Bioprocessing

The benefits of custom single-use technologies in upstream processing include:

  • Reduced risk of contamination through closed-system design
  • Elimination of cleaning and cleaning validation requirements
  • Faster changeovers between batches
  • Greater manufacturing flexibility
  • Simplified scale-up and technology transfer designed to specific workflow processes
  • Lower capital equipment investment
  • Reduced facility footprint and utility consumption

For emerging therapies and multiproduct facilities, these advantages can significantly accelerate development timelines while improving manufacturing efficiency.

How Single-use Solutions Support Downstream Bioprocessing

Downstream bioprocessing includes all steps required to recover, purify, concentrate, formulate, and store the therapeutic product after cell culture production. Product quality, yield, and process consistency are key priorities during this phase.

Single-use systems support numerous downstream applications, including:

  • Chromatography feed, collection, and buffer management assemblies
  • Filtration and tangential flow filtration (TFF) operations
  • Viral filtration and PUPSIT processes
  • Product pooling and intermediate storage
  • Bulk drug substance freezing, storage, and cold-chain transfer
  • Final formulation preparation
  • Bulk drug product containment and transfer

Custom downstream solutions provide manufacturers with tailored fluid paths that can integrate filters, tubing, connectors, sampling ports, manifolds, and storage containers into a single sterile system. These solutions minimize manual connections and help maintain closed processing conditions throughout purification and formulation workflows.

Benefits of single-use technologies in downstream operations include:

  • Enhanced sterility assurance
  • Reduced cross-contamination risk
  • Improved process consistency
  • Quicker implementation and validation
  • Increased operational flexibility
  • Lower maintenance requirements
  • Reduced downtime and manufacturing costs
How Single-use Solutions Support Downstream Bioprocessing

As biologic pipelines become increasingly diverse, customized single-use solutions enable manufacturers to adapt equipment and processes without extensive facility modifications.

Choosing the Right Single-use Solutions Partner

The success of a closed-system bioprocessing strategy depends heavily on selecting the right single-use solutions partner. An ideal supplier should possess deep expertise in both upstream and downstream fluid management workflows, from prototyping to scale-up for commercialization. This includes understanding which fluid containment bags, filters, tubing, connectors, manifolds, and materials of construction are most appropriate for each application and manufacturing process.

Key partner attributes of the ideal single-use solutions partner include:

  • Robust custom design and engineering capabilities, supported by strong partnerships that align with customer preferences and application requirements
  • Proven quality systems and regulatory support, including validation documentation, extractables and leachables (E&L) support, and change-control management
  • Proven manufacturing experience and scalable production capacity
  • Extensive material science expertise
  • Strong supply chain security and continuity planning
  • Collaborative project management and technical support
  • Validation support

Custom capabilities are particularly important because every manufacturing process presents unique technical, operational, and regulatory challenges. An experienced supplier can design assemblies tailored to specific workflows, equipment interfaces, and scalability requirements. In many bioprocessing and advanced therapy development applications, the product being manufactured is both highly valuable and vital to patient care. As a result, manufacturers require robust, customized single-use solutions that support process reliability, product protection, and uninterrupted manufacturing performance.

Equally important is a supplier’s ability to ensure long-term supply continuity. Manufacturers increasingly seek partners with diversified supply networks, proactive change-control programs, robust business continuity planning, and reliable access to critical materials. These capabilities help minimize supply disruptions while maintaining consistency throughout the product lifecycle.

Charter Medical is well positioned to support these requirements through comprehensive custom single-use assembly capabilities and decades of fluid management workflow expertise. Combined with parent company Solesis’ advanced polymer and film development capabilities, Charter can provide integrated solutions that address demanding bioprocessing applications while supporting quality, performance, and supply continuity objectives.

Bring Your Bioprocessing Workflows to Life with Single-use Solutions

Closed-system bioprocessing has become a cornerstone of modern biomanufacturing, helping organizations improve sterility, flexibility, and operational efficiency.

As bioprocessing companies and therapy manufacturers continue to demand flexible solutions that support sterility, scalability, and efficiency, single-use technologies have become an ideal option for implementing closed-system processing to reduce complexity and accelerate implementation. By partnering with Charter Medical, manufacturers gain access to customizable fluid management solutions, engineering and materials expertise, and dependable supply chain support to bring life-changing therapies to patients faster.

About the Author

Jay Collins, MBA, CAPM®, is the Product Manager at Charter Medical in Winston-Salem, North Carolina. Jay is responsible for managing Charter’s single-use portfolio, introducing new products and providing cross-functional project leadership. Jay leverages his experience in market research, product operations, and product management in the medical device and single-use industry to drive growth in global markets. Jay has a B.S.B.A. from the University of North Carolina at Charlotte and an MBA from Appalachian State University in Boone, NC.

About Charter Medical, LLC

Charter Medical, part of the Solesis family of companies, specializes in designing and manufacturing customizable single-use solutions for the advanced therapy, bioprocessing, and blood management markets. As an ISO 13485-certified and FDA-registered company, we provide high-quality, innovative solutions and services that support biological fluid handling, cell growth, and cryopreservation processing steps from early-stage development to scale-up for commercialization. From bio-containers and fluid transfer sets to filters and manifolds, Charter’s solutions help life sciences innovators turn bold ideas into lasting breakthroughs that enable industry-leading companies to bring their life-saving therapies to market.

Operating in North Carolina, USA, Charter Medical employs more than 150 employees between two sites in Winston-Salem.

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